Last modified by MammaMia - 2 years ago
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A knowledge base agent is a user who can create, edit, and manage knowledge base content. There is no limit on the number knowledge base content an agent can create, edit or manage.
Last modified by MammaMia - 2 years ago
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Agents can go to Agents menu, hover on their name and click the view quick link in the admin area after they logged in to see their own profile.