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Yes. If your organization grows and you need to upgrade your license, you can purchase a new license anytime from my accounts page. All license upgrades are prorated.To upgrade your license:Login your accountUnder Purchase History Tab, click on...
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In order to use our plugins, you must have a self-hosted WordPress site. Our software is designed and developed for businesses in mind. Although we optimize our software for performance considering limited hardware resources, cheap, shared hosting providers may not offer ...
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Yes. All our plugins work on WordPress multisite installations.
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Yes. All our plugins can be translated and localized to any language. Please check the localization section of your plugin documentation for details.
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A person or an employee counts as anyone you create a profile page for in the plugin. For example if you have 100 employees in your organization you should purchase a license supporting up to 100 employees.
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Yes. We offer discounted pricing for non-profits. Please open a support ticket and tell us about your organization.
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Yes. We offer customization, development and maintenance services to optimize your investment in our products. Lets get started.
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Yes. We offer fully managed cloud hosting for businesses around the world. Please open a support ticket to get started.
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To use one of our plugins on a WordPress multisite, you will need a license for each sub-site where you will be using it. For example:If you want to use it on 5 sites in a multisite then you will need a license for 5 sites.If your multisite contains 1...
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Yes. Please fill out our private demo request form to schedule a one-on-one, personalized demo with full WordPress admin dashboard access. Checkout the plugin menu on the top of your screen for the link.
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Yes. All subscriptions get renewed  at a 10% discount annually. You can cancel your subscription from your account page. If you renew your license manually, 10% discount is not offered.
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Do you want to list your employees in alphabetical order? For example to display employee circle grid in alphabetical order , please use the below shortcode. You can change the employee_circle_grid to any other view shortcode you want to use.Employee Spotlight or E...
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To better understand what's causing errors or warnings in your site, we may ask you to turn on debugging in your WordPress site. To turn on debugging, the following code should be written in your <a title="Editing wp-config.php" href="https://codex.wordpress.org/Ed...
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When you scan the QR code for an attendee of one of your events , you need to have a page with the shortcode: [wpee_process_checkin] If you don't have this page created you will get the error:Â "The event checkin processing page has not being created. Please...
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Can I trial a plugin?
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Priority support is designed to resolve site specific, theme related issues.  Theme related issues are usually caused by  obstructive code, uno...
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Expert support is implemented as mini projects at a fixed price basis. To start up a expert support service project, you need to purchase the initial, non-refundable support hour at the rate advertised in the priority support purchase page. The initial, non-refundable sup...
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If you have a large list, you need to display all the records in one page to set their display order. Follow the steps below:Click on the Screen Options tab at the right top of the screen while you're in the employee list in the admin areaUnder Pagina...
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Please login if you have an account. We will auto-fill all your information.
Select "Presales Questions" from the topics field
Select the product you need support from the Products field
To include a screenshot to your ticket ...
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Please login to your account first
Select "Questions related to your order" from the topics field
Enter your Order number which can be found on your purchase receipt
Select the product you need support from the Products field<...