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Our plugins come with 1 year free access to support and updates. To be able to get plugin updates and access to our support services, you need to have a valid license at all times.
Like everything else in our life, software we use changes. Bugs get fixed, new feat...
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Unfortunately, we do not offer phone support.In the following cases, paid expert service consultants may give you a call:To communicate a security issueTo confirm you are the legitimate account ownerTo get verbal authorization before a...
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Yes, we offer affordable customization packages to better match your needs.
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We use WP App Studio theme (WPAST) in our demo sites. We also regularly update WPAST optimizing the theme's functionality for our plugins. WPAST is freely available at github.
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Although our products and services are well tested before they are released to the market, there might be some use cases that may produce defects. As we are offering non-tangible digital goods, we do not generally issue refunds after the purchase has been made.
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Site login service is a feature of Priority support and not included in complementary support.However, if we think that the issue may affect all our customers, we may choose to login to your site. All lo...
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Please use the file upload button in the support request form if you purchased a subscription from us. if you need support for the starter edition products, you can use an image or file hosting service.