Last modified 7 years ago
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WP Ticket allows to categorize and tag support tickets by priority, status, SLA, topics and more to let your team and customers find them faster. O...
Last modified 10 months ago
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Less than a minute read
Admins can customize the out of the box terms for ticket topics, priorities, and statuses by simply clicking on the corresponding menu pages. You must not delete any priority or status terms in any case. Deleting these terms may cause the frontend views unusable. If you need...